Please check the list of frequently asked questions below to see if the answer to your query is provided. If you cannot find the answer to your question in the FAQs please contact us here.
General
How do I place an advertisement on the Greenleaf Publishing website?
Copyright and licensing
I am the author/copyright holder. Why is my article available for sale on your website?
How do I obtain permission to reprint articles on the Greenleaf Publishing website?
Who do I contact to discuss licensing foreign rights for one of Greenleaf Publishing’s books?
Am I allowed to share Greenleaf Publishing articles or email alerts?
Finding content
How do I find the journal or book I'm looking for on the Greenleaf Publishing site?
How do I search for an article in PDF format?
What subject classification do you use?
Accessing content
How do I download an electronic article?
I can't see a PDF download link. Why not?
Why is my article taking such a long time to download?
My PDF won't open/display, what should I do?
How do I access the PDF I just purchased?
Purchasing books, journals and electronic content
How do I purchase books, journals and electronic content from the Greenleaf Publishing website?
Can I purchase individual articles?
Why am I charged VAT when I buy an article?
I don't use credit cards How can I pay for an article, journal or book?
Can I purchase an entire issue?
How do I subscribe to a journal on the Greenleaf Publishing site?
How can I obtain review or sample copies of journals on the Greenleaf Publishing site?
Can I purchase multiple articles, books and journals in one transaction?
I want to delete an item from my shopping basket
Why am I being charged postage for a digital download?
Accessibility
What is your commitment to accessibility?
The font size on the Greenleaf Publishing site is too small, how do I make it easier to read?
Technical
Which browsers do you support?
Which version of Adobe Acrobat should I be using to view PDFs?
How do I report a problem with your website?
How do I place an advertisement on the
Greenleaf Publishing website?
Contact us here .
I am the author/copyright holder. Why is my article available for sale on
your website?
Articles for which electronic full text is
available from Greenleaf Publishing are online because we have secured all
necessary rights to make these documents available to our users. Queries on all
copyright matters relating to Greenleaf Publishing books and journals should be
sent here.
How do I obtain permission to reprint articles on the Greenleaf Publishing website?
Contact us here.
Who do I contact to discuss licensing foreign rights for one of Greenleaf Publishing’s books?
Contact us here here.
Am I allowed to share Greenleaf Publishing articles or email alerts?
If the content is free, yes. This site has many free PDF downloads and these are freely available to share. However, your use of articles under the terms of an electronic subscription or paid-for downloads is restricted by your agreement with Greenleaf Publishing and may not be shared. Your use of PDF downloads purchased directly from Greenleaf Publishing is governed by copyright law, which prohibits unauthorised copying, distribution, public display, public performance, and preparation of derivative works.
You may freely redistribute email alerts received via Greenleaf Publishing's alerting service.
How do I find the journal or book
I'm looking for on the Greenleaf Publishing site?
Each of our journals has a link on the main menu. Specific
issues can be located from within each journal’s mini-site.
There are several ways to search for books on the Greenleaf Publishing website.
Choose ‘Advanced search’ on the top menu or 'Bookshop' --> ‘Search
bookshop’ on the main menu. Using this you can: search by author, title, ISBN or
keyword (the ‘keyword’ option will also display digital products) (option 1);
search by category from the drop-down list (option 2); or browse all titles
chronologically (most recent first) (option 3). You can also view the latest
titles by choosing 'What’s new' from the main menu; or view forthcoming titles
by choosing ‘Forthcoming’ from the main menu.
How do I search for an article in PDF format?
To search for PDF journal articles or book chapters (pay per view/download), go to the PDF shop (on the 'Bookshop' menu) and use the search function (search by author, title or keyword). You can also browse by looking in the Tables of Contents of the relveant book or journal issue. Free PDF chapters and articles are available throughout the site; these will not appear among the search results but can be downloaded by viewing the Table of Contents of the relevant publication.
What subject
classification do you use
?
As
sustainability and its relationship to business has developed from an initial
focus on the environment, to social and economic issues, we have found it useful
to classify titles quite specifically. This is a bespoke classification to
enable easier navigation for users interested in specific topics such as
environmental accounting, climate change, codes of conduct, etc. and is not
related to bibliographic systems such as the Library of Congress.
How do I
download an electronic article?
Articles are available in PDF format only. You will
need Adobe Reader version 6 or later. Once you have found an
article you want ('PDF Shop' on the 'Bookshop' menu), click the "Buy now'
button and follow the instructions: you will be taken through a standard shopping basket process. If
the article is free, you will see a 'Download' button next to
the article. Simply click to download (or view in your browser, depending on your browser’s
settings).
I can't see a PDF download link. Why not?
Not all book chapters are available in PDF format.
Those chapters and articles that are available to buy have a "Buy now" button
next to them. Free-to-download chapters and articles have a "Download" button
next to them.
Why is my article taking such a long time to download?
At busy times we have a large number
of users on the site and this may occasionally mean that download times are
slightly slower. If your download is extremely slow, then please retry later.
PDF sizes vary depending on the length of the article and the number of graphics
it contains. Be aware that some PDFs, particularly those incorporating
high-resolution graphics, can be quite large so may take a while to download
from our servers. If you have persistent problems with downloading a large PDF
article, then please contact us here
.
My PDF won't
open/display, what should I do?
First check that you're using a recent
version of the Adobe Reader software, which is freely available from the Adobe
site. You need to use version 6 or later. If, after upgrading your PDF
viewer, you are still having problems displaying a PDF article, then please
contact us here
.
How do I
access the PDF I just purchased?
At the end of the shopping cart process you will be
presented with a confirmation page. This will contain a link to "My account".
Your confirmation email will contain the same link. Alternatively, you can access your account
using the top menu. When you visit your account page, you
will see a list of all the pay-per-view PDFs you are eligible to
download. They are available to download from the site for up to seven days after purchase. Simply
click the 'Download' button to download (or view in your browser, depending
on your browser’s settings).
How do I purchase books,
journals and electronic content from the Greenleaf Publishing website?
The
Greenleaf Publishing website is fully secure and we can take payment by all
major credit/debit cards. The site uses a familiar shopping basket system. To
buy any item, you need to register as a user by creating an account. You will
need to enter your email address and select a password. You will be invited to
register when you go to our checkout to make a purchase. Then log in every time
you revisit our site to make a purchase.
Can I purchase individual articles?
Yes. All of our journal content and
the chapters of many of our books are available as pay-per-view articles in
PDF format. The price of the article is displayed below the title and
is usually GBP5.00/EUR8.00/USD10.00 per download.
How do I purchase an article?
All electronic downloads can be accessed from the
PDF shop. When you find
an article you want, add it to your shopping basket by clicking the 'Buy now'
button. If you not already logged in to the site, you will be invited to
do so when you go to the checkout. First-time buyers will need to register. Articles
can be purchased using a credit or debit card. We accept the following credit
cards: Amex, Maestro UK (Switch), MasterCard, Visa.
Why am I charged
VAT when I buy an article?
We are
obliged to charge VAT at the local UK rate of 17.5% on electronic downloads if
the customer is based in the UK, or is an individual in the EU. If you are a
company in the EU, you will be asked to enter a valid VAT number during the
checkout process. VAT will not then be charged. Customers outside of the EU are
not charged VAT.
I don't use
credit cards. How can I pay for an article, journal or book?
We offer a pro-forma
invoice service for books and journals. If you choose this option, a pro-forma
invoice will be sent to you via fax or email (as a PDF file). To ensure that the
invoice is not blocked by your spam filter, please add
'sales@greenleaf-publishing.com'
to your address book. Unfortunately, we cannot provide pro-forma invoices for
electronic downloads of articles. These must be pre-paid by credit/debit
card.
Can I purchase an entire issue?
Yes, most issues of Greener Management
International and alll of AccountAbility Forum are available to
buy as single issues. All theme issues of The Journal of Corporate
Citizenship are also available to buy as single issues. To buy single
issues, you can browse 'View/buy issues' in each journal’s mini-site. All issues
of AccountAbility Forum are also available to buy in full as PDFs.
These can be accessed by going to the product page of the issue you are
interested in ('View/buy issues') and looking above the Table of Contents.
How do I
subscribe to a journal on the Greenleaf Publishing site?
Savings of 15% to 50% are available for all of our journals
when you buy online. Follow the links from the individual journal mini-site to
subscribe.
How can I
obtain review or sample copies of journals on the Greenleaf Publishing
site?
Sample copies of all of our journals are
available to download as PDFs. Follow the links from the individual journal mini-site
homepage to download.
Can I purchase multiple articles, books and journals in one
transaction?
Yes, you can purchase as many articles, books and journals
as you like in a single transaction. You can have a mixture of electronic and
hard-copy products in your shopping cart.
I want to delete an item from my
shopping basket
Click on the large 'x' to the right of the item you
want to delete, then click on 'Update Qty'.
Why am I being charged postage for
a digital download?
It may be because you have deleted a physical
product from your shopping basket. Click the "Update Qty" button.
What is your
commitment to accessibility?
We aim to reach as high a level of accessibility as
possible, complying with UK law. This means that Greenleaf Publishing should be
accessible for the majority of users under most circumstances.
The font size on the Greenleaf Publishing site is too small, how do I make it
easier to read?
You can ask your browser to resize the
page. Look at the 'View' menu for a suitable option (or consult your browser
documentation).
Which browsers do you support?
We
support version 5.5 or above of Internet Explorer, Firefox version 1 or above; and Camino,
Safari and Opera for OSX.
Which version of Adobe Acrobat should I be using to view PDFs?
You will need Adobe Reader 6.0 or above.
How do I report a problem with your
website?
Here
.